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What you need to know when buying a refurbished product!

All refurbished equipment marketed by Yes Ols, Lda. has warranty, except for chargers.

The computers are refurbished according to the Microsoft Reconditioning Program.

They may have minor cosmetic damages that in no way influence their regular functioning and fall into the categories "Grade A" and "Grade B", the highest for this type of equipment.

Laptop computers with international keyboard includes conversion kit for Portuguese.

All the equipments made available by Yes Ols, Lda. go through the following steps, through our suppliers:

1. Receipt of equipment;
2. Missing material with any physical anomaly;
3. Cleaning the interior as well as the exterior of the equipment;
4. Performing tests (disk, memory, batteries);
5. Installation of software with recovery partition according to Microsoft standards (for computers);
6. All issued EcoRefurb licenses are communicated to Microsoft on a monthly basis by our supplier;
7. Packing in EcoRefurb boxes suitable for this purpose;
8. Entry into stock and made available for sale.

Batteries and chargers are considered consumable so all these components when they leave our supplier are functional.

For laptops, as an option, you can purchase a second battery for just another 25 € or a second charger for another 15 € (to the values ​​presented plus VAT at the current rate).

All equipment that leaves Yes Ols, Lda. is fully operational (except when stated), however if you order some equipment that is not within the above standards, contact us and we will follow the whole process of sending or collecting after validation by our team .

In case of receipt of material damaged by transport, it is obligatory to make the respective validation with the driver, for insurance purposes.

Yes Ols, Lda. will not be responsible or assume any loss if the above procedures are not fulfilled.