Privacy Policy

This Privacy Policy aims to respect and protect the privacy of all users of https://yesshoponline.com/, whose domain is owned by Yesols, Sociedade Unipessoal Lda.

1. Identification of the Person Responsible for the Processing of Personal Data

• Company: Yesols, Sociedade Unipessoal Lda.
• Headquarters: Rua da Carvalha, n.º 570, 2400-441, Leiria, Portugal
• VAT number: 513543848
• Contact in charge of the Protection of Data: rgpd@yesols.com

2. Information and Consent

All personal information regarding users of the online store https://yesshoponline.com/ will be treated in compliance with the Personal Data Protection Act (Law n.º 58/2019) and the Regulation General for Data Protection (RGPD) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data.

Yesols guarantees the security, privacy and confidentiality of personal and other data provided by its customers when registering, ordering and/or paying at https://yesshoponline.com/, such data and information is intended to be used by Yesols for order processing and invoicing. Unless otherwise objected by the customer, the data and information provided may be used by Yesols for promotional, advertising and/or marketing purposes.

By accepting this Privacy Policy, the user gives his/her informed, express, free and informed consent so that the personal data provided by him/her are processed in the terms foreseen in these conditions.

The user will not be asked for information regarding political and/or philosophical beliefs, affiliation or partisan and/or trade union choice, religious faith, data relating to private life, health, sex life and racial origin.

Yesols undertakes that the personal data provided by its users will not be transferred to other persons or entities, nor transferred outside the European Economic Area (EEA), without their prior consent.

3. Collected Data

• Full name;
• Tax identification number;
• Date of birth;
• Gender;
• Telephone contact;
• E-mail;
• Address complete (for shipping and/or invoicing, if different);
• Company name (if applicable);
• Payment details;
• Electronic identifiers (digital login credentials).
4. Purposes of Processing Personal Data

Yesols undertakes that the personal data of its users will only be used for the following purposes:

• Execution and management of the contract of purchase and sale or provision of services;
• Processing of orders;
• Communication with customers;
• Processing of requests for information and doubts; • Complaints processing;
• Development of statistical analysis activities;
• Sending information regarding products, hobbies, promotions and campaigns (if the user has consented to the processing of their personal data for this purpose);
• Prevention and fight against fraud;
• Conducting satisfaction surveys and evaluation requests for products or services from https://yesshoponline.com/.

Salvo Opposition to the user, the data and information provided may be used by Yesols for promotional, advertising and/or marketing purposes, being processed by computer and stored in the Yesols database.The data necessary for making the payment, as well as the selection inherent to it, are duly protected through the computer encryption provided by the user, whose content only Yesols will have access to

5. Transmission of Personal Data to Third Parties

Yesols ensures the transfer of personal data to third parties for the exclusive purpose of performing the service requested by the user:

• Home deliveries (carriers);
• Treatment of guarantees and/or product returns (suppliers);
• Payment management and processing activities;
• Management and participation in marketing.
By legal imposition, the user's personal data will be transmitted to the Tax Authority.

6. Personal Data Protection Rights

• Right of Access to Information: the user has the right to obtain confirmation of what their personal data is processed by Yesols, purposes of treatment and periods of conservation of their data. The user has the right to access their personal data and the following information about themselves:
• Purposes of treatment;
• Categories of personal data processed;
• If the data were not collected from the user, the origin of the data if available;
• Entities that act in the name and on behalf of the data controller;
• Third-party entities to whom the data are communicated;
• Data retention period or criteria used to set the deadline;
• Whether your data is subject to automated decisions and whether there is profiling; if so, what is the underlying logic, importance and consequences that the data processing may have for the user;
• If the user's personal data are transferred to countries or international organizations outside the European Economic Area (EEA ), which guarantees that your personal data continue to have an adequate level of protection after the international transfer.
• Right of Rectification: the user has the right to request the alteration of their personal data that are incorrect or incomplete.
• Right of Erasure/Right to be forgotten: the user has the right to request the erasure of the your personal data, as long as there are no legal requirements for its conservation.
• Right to Portability: the user has the right to receive their personal data, in a structured, commonly used and machine-readable format, as well as the right to transmit them to another person in charge/database. It only applies to data provided by the user, when the treatment is based on the user's consent or on a contract and the treatment is carried out by automatic means.
• Right of Opposition: the user has the right to object, at any time, to the processing of their personal data, for reasons related to their particular situation, whenever it is at stake:
◦ A necessary treatment the exercise of public interest functions or the exercise of public authority;
◦ Pursuing the legitimate interests of the person in charge or a third party;
◦ Reusing data for a purpose different from that for which it was initially collected.
The user has the right to object, at any time and without justification, to the processing of their data for direct marketing purposes, including the definition of associated profiles.
• Right to Limitation of Treatment: the user may request the limitation of the processing of your personal data, in the form of: 1) Suspension of treatment; 2) Limiting the scope of processing to certain categories of data or processing purposes.
• Right to Restriction: The user has the right to request the restriction of the processing of their data, so Yesols has a restricted treatment of the data, being able to store them, but not use them or submit them to further processing 7. Personal Data Retention Period

Yesols will keep the personal data of its users until they are requested to be forgotten by the data subject.

8. Exercise of User Rights

According to the legal provisions of the Data Protection Law and the General Data Protection Regulation, the user can exercise, at any time, their user rights, by requesting any of the contacts indicated below:
• Mail: Rua da Carvalha, n.º 570, 2400-441 Leiria, Portugal
• E-mail: rgpd@yesols.com
• Telephone: (+351) 917,266,241

9. Social Media and User Content

Several online platforms allow users to present and share content of their own authorship. Any content submitted on one of the platforms may be viewed by the public, so Yesols is not responsible for any actions taken by other personnel in publishing personal data on one of Yesols' social media platforms.

10. Use of Cookies

Yesols uses cookies on its website https://yesshoponline.com/, in order to improve the performance and browsing experience of the user, increasing the speed and efficiency of response and eliminating the need repeatedly entering the same information.

The use of cookies allows https://yesshoponline.com/ to recognize the user's device on the next visit to the website. All browsers allow the user to accept, refuse or delete cookies through advanced settings in the browser. Cookies used:

• Strictly necessary cookies: essential for the correct functioning of the website, and cannot be deactivated. https://yesshoponline.com/ may not function properly without these cookies;
• Functionality cookies: cookies that allow you to save user preferences, such as preferred language, in order to optimize website navigation, preventing the user from having to reconfigure and customize their use on each new visit to the website ;
• Analytical cookies: allow Yesols to understand how visitors behave and interact on https://yesshoponline.com/, collecting and disseminating anonymous statistical information;
• Marketing cookies : used to target advertisements to visitors, contributing to a browsing experience that is even more adjusted to the user's interests and preferences.

11. Updates to this Privacy Policy

This Privacy Policy may be revised and updated at any time by Yesols, Sociedade Unipessoal Lda., being disclosed on the website https://yesshoponline.com/.

Date of last update: 09/13/2021